Privacy Policy
Last updated: 21 August 2026
Who we are
The Think Works Ltd provides educational psychology and speech, language and communication assessment services. The Think Works Ltd is the data controller for personal information collected through this website. You can contact us at info@thethinkworks.co.uk.
Information we collect
When you use our contact form, email us or ask about an assessment, we may collect your name, email address, your relationship to the person seeking support, the service you are interested in and any information you choose to provide in correspondence.
If you proceed with our services, we may also collect information needed to arrange and provide an assessment or consultation. This may include information about a child or young person's learning, development, communication, education, health and support needs.
Our website and service providers may collect technical information such as IP address, device and browser information, pages visited, approximate location, referral source and cookie choices.
How we use personal information
We use personal information to respond to enquiries; arrange and provide assessments, consultations and follow-up support; prepare reports and recommendations; manage appointments, correspondence and business records; maintain the security and performance of our website; and meet professional, safeguarding, regulatory and legal obligations.
Our lawful bases may include taking steps at your request or performing a contract, complying with legal obligations, our legitimate interests in operating and improving our services, and consent where required. Where special-category information is involved, we process it only when an additional lawful condition applies, such as explicit consent or the provision of professional health or social-care services subject to confidentiality.
Children and young people
Our services concern children and young people. We usually receive information from a parent or guardian, school or other professional, and may also collect information directly from a young person where appropriate. We aim to explain how information is used in an age-appropriate way and collect only what is reasonably necessary.
Sharing information
We do not sell personal information. We may share it only where necessary with the specialists involved in providing the service, organisations or professionals you ask us to work with, trusted providers that support our website, communications and administration, and regulators, professional bodies or public authorities where required by law or safeguarding duties.
Wix hosts this website and processes information submitted through Wix Forms. Usercentrics manages cookie preferences. These providers process information under their own privacy terms and our arrangements with them.
International transfers
Some service providers may process information outside the Isle of Man, United Kingdom or European Economic Area. Where required, we use providers and safeguards intended to protect personal information in accordance with applicable data-protection law.
How long we keep information
We keep personal information only for as long as necessary for the purpose for which it was collected, including professional record-keeping, safeguarding, contractual, insurance, tax and legal requirements. We periodically review records and securely delete or anonymise information when it is no longer needed.
Cookies
Essential cookies are used for the website to operate. With your choice, we may also use functional, analytics or marketing technologies. You can accept, deny or adjust optional cookies through the cookie banner and can change your choice later using the privacy settings control on the site.
Your rights
Depending on the law that applies, you may have rights to request access to or a copy of your information, correct inaccurate information, request deletion or restriction, object to certain processing, request data portability and withdraw consent. Withdrawing consent does not affect processing that was lawful before withdrawal.
To exercise your rights or ask a privacy question, email info@thethinkworks.co.uk. We may need to verify your identity before responding. You may also complain to the Isle of Man Information Commissioner.
Changes to this policy
We may update this policy when our services, providers or legal obligations change. The latest version will always be published on this page.